New deal - billing issue
I agreed to a new deal on the 16th of january to pay £125 a month for the "same" package i was on but my HD sky sports was removed , i then contacted yeaterday the 26th and a gentleman named paul assured me he had fixed the "coding" and added my sky sports hd back and i would still be charged £125 a month as agreed on the 16th , woke up today to my bill of £205 ! Absolute disgrace and im unwell this is causing me great distress . Somebody please help resolve this or ill just have to cancel everything , i pay alot each month and have been with virgin for over 10 years but this is the final straw , many thanks [mod edit - title edited for clarity]