Hub 3 Replacement
I have the dreaded continous red light on my Hub 3 and was told a replacement was ordered on Sunday. I received a text to say it would be delivered yesterday (Tuesday), but I haven't received it, nor had any correspondence from Yodel. There is nothing in my 'open orders'. Please can someone help? Thanks!Hub4 power issue
How do I get a replacement hub and power plug sent out without an engineer visit? there is a power issue with my hub 4, the power brick light just pulses, unless I switch the hub off using its little switch, then the little green light goes solid again. I just need a replacement sent out, I can swap it out myself, I’m also an on-call engineer, so I never know when I’m going to be in or not to book an appointment.