Quick start kit delivered to wrong address
Recived an upgrade to the 1Gig service via volt. I was ment to receive a quick start kit today which I assume would be a new router. However, it seems the Quick start kit was delivered to a different address rather than my own according to the yodel tracking system. (Picture of delivery is completely different to my own address) Spoken to the Virgin team this evening and I got the impression they didn’t know what to do. Can someone please organise replacement equipment to be delivered by a more reputable courier?