12.30 am dropouts/disconnects?
I posted a few months back regarding my network dropping out every night at 12.30am (give or take a few minutes). If you want to see the old thread with its longer description of the issue I am having, it's here When this happens, I here cannot access anything that uses the internet via LAN or wireless including Netflix and other streaming services on my 360 box.here My question is, is anyone else having this issue? If you are can you try an experiment and post back with your results. What I am asking you to do is to turn on your guest network (in the admin area of the router). Leave everything standard, no messing with any settings (bar the password if you desire). When the network drops out on you, try to connect via the guest network on any device. Does that make the network again? Sorry for asking this, but I have been trying to get this sorted for months and no one can understand what I am going on about at Virgin, it seems. Thank to anyone that reads and can then post your results back here.111Views0likes5CommentsBroadband keeps dropping - book an engineer
My broadband signal keeps dropping out for about 30 seconds every few minutes. It is making it impossible to work. When I run a diagnostic test on their router it frequently says I need to do a factory reset, which I have done, but the faults keep recurring. I want to book an engineer to investigate but cannot find a way to book one either online or by phone. Can someone please help? This is terrible service.Solved609Views0likes2Comments