Waiting on previous owner disconnection before processing order
I have placed a self-install order for a few days after moving in to a new property next week but have now received an e-mail saying there will be a delay in processing as the owners moving out next Monday still have an account at the address. Is there anything VM can do to try and speed up the process of disconnection of old services - will they now contact the current owners to say someone is trying to book an installation for the property? Any help or advice gratefully received as was hoping to have new services set up shortly after moving in.SolvedExisting equipment and moving home
I’m hoping to move home in the next few months. What happens to my Virginmedia router & TV box when I do? i.e. do I return them, leave them for the next occupant or take them with me to the new premises (I will still be under contract with Virginmedia)? I ask primarily because since we were forced onto the digital service for our telephone landline, the phone signal comes via the supplied router and no longer via the very much simpler master telephone socket. A landline is necessary for the property’s burglar alarm to operate. TIA 🐑💤