Issues in your postcode... message 5 days now
My broadband signal has been terrible for the past 5 days now and there's been no communication from virgin media on when they are going to fix it. I work from home and bought VM because it promised fast broadband but this makes me unable to work here. The message in the app says: "Looks like there are issues in your postcode affecting your services There's a broadband issue in your area and our engineers are on the case to fix things. Check back here at any time for updates." I've called the support line 0800 5610061 but came back with an automated message with the same, adding on that it's a complex issue and engineers are working on fixing it. Signed up to the text messages in that same call but haven't received anything yet. Looking to see here if anyone else has had this issue and advice on how to contact VM to fix this! Also, will i be able to receive compensation for this?Solved1.5KViews0likes4Comments