Starting to doubt i'll ever get service
Long story short been waiting since October 16th (1st install date) moved from original date of 5th Oct. Had 6 visits so far all saying same thing PON numbers don't match so can't install. After last visit received email stating next appointment would be 31/1/24. Was just leaving for work this morning (18/1) and got an email at 8:38 saying installation had changed and would be coming today between 8 am and 1 pm. Luckily I'm in a position whereby I could re-arrange things and work from home, but i've not heard anything and guess who hasn't turned up!!! App showing visit scheduled for 31st, really beginning to think I am wasting my time, and worrying that if they can't even get an install sorted and repeatedly mess you around when doing it, then what is the service going to be like if (and that if is doing a lot of work here) it ever actually gets installed!!!! JD