I am being harassed multiple times a day, every day by the marketing team.
The calls started on the 1st of July on this number 0800 052 1251 every few days, I blocked it. Then I was receiving calls from this number 0800 052 8675 on a daily basis, I blocked it. Now I have been receiving calls from this number 0800 052 9406 multiple times a day on a daily basis, I blocked this number today. Stop harassing me. It is ridiculous.Harassing a disabled customer about returning equipment
Since cancelling our contract my disabled wife has been hassled repeatedly for the return of equipment. The emails ask for a changing selection of kit. We have sent everything back and have the Yodel receipts to prove it. Today she received the fourth email demanding the return of the VOIP Battery emergency backup phone that we had because of her health issues, should the broadband phone have failed. This time it's an offer to come to collect it. We have complained twice to Sunderland by post. I'm reporting Virgin to Trading Standards Scotland but is there anything else I can do to stop them? I do not want to phone customer services, because the abysmal quality of their service is the reason we cancelled our contract.