Red light on router
Hello, I have a solid red light on my router. I discussed it with tech support weeks ago. They said it was fine they said they would reset it from their end, so the red light would go off and the WiFi would stop losing connection(TV buffering and devices keeps dropping WiFi) The red light is still on. They assured me it was NOT an overheating risk and agreed it was their responsibility! Reading through another thread on here, I can see it is a sign that the router needs replacing immediately. I've responded on that thread, 3 times, starting about 10 days ago, but have had no response from the forum team yet. Could someone please contact me to organise this? Many thanks