Why can't I change password and/or email to sort "Forbidden" error
Having got the "Forbidden" error message on all my Apple devices (but Windows access working okay) I was told to change my password to fix it. However, to change my p/w I apparently have to change my email address to a non-Virgin email account. I've tried to change address to a Gmail address. I got the "verify your new email address" email in to my Gmail in-box, but when I click the link in it taking me to a log-in page, I'm told I haven't verified the address. I'm going around in circles. Meanwhile my old address is fortunately still working. Any suggestions as to how to change my password without changing my email address? Or failing that how to change my email address when I'm unable to "verify" it?
Blueyonder email - forbidden 403 error
I have had my blueyonder email address for about 15 years, and I understand it is linked to my parents VM account for broadband/ TV which I will need to keep that way to avoid the account being orphaned. A month ago I stopped being able to access my emails from the web page, getting the Forbidden 403 error. This happened across multiple devices (2 laptops and a phone). I have the MFA set up, and changed my login email address a few months ago when prompted. I am still receiving my emails on my phone, where my blueyonder email is accessed by my Gmail app, but fear that it is only a matter of time before something will happen and they stop syncing too. I have already started changing as many logins as possible to a different email address but it would be good if I could just access my email from the web again, so I can set up email forwarding in case, and VM delivered the service which I have signed up for!