Positive Feedback
Hi, I really want to give some amazing feedback for the best customer service agent rep I have ever encountered. My email has been hacked and Zainab was absolutely amazing. I cannot thank her enough. The scammers did a SIM swap (Lebara network) used the codes to hack into my banks, yet somehow she still made me laugh and smile despite all the stress I am going through. Honestly, this woman was amazing! Please please pass on my thanks and make sure she is recognised for the fantastic job she does. I called on 24/07/2025 at approx 7pm, I do hope you are able to locate her so she knows she's very much appreciated 😊Thank you
Thank you to David. I was on the verge of cancelling after 12 years with Virgin following 2 failed attempts to renegotiate an affordable contract. Then I spoke to David yesterday who was friendly and efficient. He secured the package I wanted at an affordable price. I tried to reply to the feedback texts but it did not work. Please give David my thanks re ac [removed] 🙂 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]