Email not recognised
I can’t send emails on my phone (samsung) it just goes to outbox, so i tried clearing cache (didn’t work) and clearing data which didn’t work also. When trying to re add my email i keep getting an error message of pop3 or imap not enabled but all those settings are fine. Trying to reset my password for my ntlworld account and now get the error message of ‘email not recognised’ yet it’s been fully working for 10+ years and is used daily so it’s fully activated and in use yet it’s not recognised. I don’t have a secondary email linked to my account so i can’t use that method either, this is a highly important email account as it’s for business and personal use, which i cannot access at all no matter what i try. URGENT HELP!764Views0likes3Commentsvirgin.net email swindle: Tell BBC Rip Off Britain
For any other people affected by Virgin Media's decision to abruptly cut of virgin.net email access before they could do anything about it, please join me in submitting a complaint to the BBC programme "Rip Off Britain". If enough people complain we might just have sufficient leverage to get an adequate response from the high-handed Virgin Media staff responsible for robbing us of access to our previous emails and contact lists. No doubt someone will tell me that I should have organised my twenty plus years of emails and contacts better but whoever made this decision should know that by and large, many the people affected are now relatively elderly and not as tech savvy as many younger folk, which meant that the time given between the email announcing the termination of the service and being denied access to their virgin.net email was only a few days and the means of achieving help from Virgin Media to find out what was happening and do something about it, so poor, was insufficient to enable us to rescue our existing emails and contact lists.Solved27KViews8likes15Comments