Renewed Virgin contract but Service Change Receipt completely wrong.
I renewed my Virgin Media contract a few days ago. As part of this process I received Virgin Media Information Sheet which I was happy with however I have now received a Service Change Receipt with less services and increased costs. I have tried calling customer services however the only option I have there is to cancel my contract. I therefore have 2 questions. How do I attempt to sort this out? If I can't then, as I am within 14 days of receiving the contract, can I cancel the whole contract and find another supplier?