Connection issues
Hi I have a fellow virgin Broadband account holder who has been having issues with his connection. The initial fault was found in a remote connection which was eventually sorted. He has however still got no connection and has spent many an hour waiting on the phone to get no result. He is a builder and it's interfering with his ability to get quotes across and order supplies. Whats his best course to get this sorted. He is not very technically minded so really needs an engineer at his address to sort it. Thanks Nigel