unannounced front garden dig up
Hi Please can anyone offer advice or suggestions. We came back from a 1 night away trip to find an obvious trench had been dug in our small front garden. The only explanation that fits is that it connects to our virgin / cable/ tv box at the front of our house. We received no communication whatsoever from virgin (or anyone else who could possibly have done this ). There is no sign it could be anything to do with water/ gas/ electricity I have checked on the virgin login page and it says ‘there is a problem with TV in your area ‘ but absolutely no further details. I can’t face the nightmare of the customer phone to find out more. It seems unacceptable that this work can be done without any communication (if this is the case - and i really can’t see any other explanation) . Virgin seem very capable of communicating with us when they are trying to sell something ……