Adverse credit notifications on credit file
Hi There, I started a package with yourselves in November 2023 when I moved into my new property. When I moved in I was making manual payments. I was late making two payments, not back to back these were two separate months. It wasn't intentional, just due to the chaos of moving and Christmas and not setting a direct debit up straight away. As soon as I realised I'd not made the payments the account was brought up to date, and not within a lengthy time from the original due date. I've recently been applying for a new mortgage and have been having issues so requested a copy on my credit file. The only adverse history on my credit file were these two late payments of under £40 each. Please can someone assist, I've always had a clean credit file and because of an oversight on my part I know can't get a mortgage.