Most RecentMost ViewedMost LikesChange to our pricing On August 16 th 2018, we will start to contact our customers to let them know of any changes to their pricing. My Virgin Media App: new features We’ve updated the My Virgin Media app, giving you even more control. Proof of Purchase Need Proof of Purchase for your Mobile? Here’s how to get it Changing the name on my account Your guide on how to change the name on a Virgin Media account. The new My Virgin Media App Let our great new app take care of the hard work View My Balance Some quick tips to help keep an eye on your spending and future bill costs. Check your Service Status How to check for faults without calling in