Volt not applied to O2 account
I recently joined Virgin Media and was sold a Volt Package, the Volt benefit has been applied to my VM broadband, but not my O2 account, a new SIM which I received and set up. As advised on the Volt perks page, I have checked my details on both accounts, and they are the same. I see on the O2 homepage there is an option to log in with a Virgin media O2 ID, but as soon as I click to do this it tells me... Don’t worry - we’ll email you soon with an invitation to link your Virgin Media and O2 login details, which will create your new Virgin Media O2 ID. For now, you’ll need to sign in to My O2 as normal. I have spoken to O2 chat who advise me it is a Virgin issue, and the said they will raise it and it will take 14 days, then I received an email to say.... We're chuffed to hear that you're interested in supercharging your world with Volt! Now that you've registered your details with us, we'll contact you towards the end of your contract so keep an eye out for any updates closer to the time. It seems to be a complete mess, I now wish I stayed with my existing mobile provider. Why can't Volt just be applied, it even states in my O2 account that I have a Volt sim package. Does anyone have a solution,