Price increases crazy
Hello,my contract ends on the 26/03/24. I was paying £42.50 but was informed that when my contract ends it will increase to £111.00. I rang the call centre and they assured me they could help me. After a lot of questions and answers he came back with a renewal price of £142.00. Needless to say I had to turn that down and asked him to cancel my contract. I have been with Virgin for 25 years now and although I would like to stay I just can’t afford to. I have spoken to Sky and they have offered me a good package. He offered to let me think it over and is calling me back Saturday morning. I have no option but to accept I have to leave Virgin. What is really annoying is that I found an offer from Virgin in my junk mail offering me to keep my current package at the same price. The email was from January an has expired now.