Ultimate Volt Bundle discounts & promotions dramatically reduced
I'm on a heavily discounted Ultimate Volt Bundle. My promotions & discounts end on 9th August. My latest bill is dated 30th July 2024 (money to be debited from my bank account on 15th August). But the promotions & discounts have dramatically reduced. This amounted to £104 in my June bill, but is now only £43.27 in the 30th July bill. Why? 30th July is before 9th August - all promotions and discounts should still apply. I have no intention of keeping the Ultimate Volt Bundle once my promotions & discounts end on 9th August. So on 22nd July I requested closure of my O2 account - disconnection is scheduled for 22nd August. Is this the reason Virgin Media have reduced my promotions & discounts? How else am I supposed to cancel my Ultimate Volt Bundle? This is disgraceful behaviour from Virgin Media and I demand a refund to reconcile the reduced promotions & discounts. As it seems the cheapest package Virgin can offer me once I end my Ultimate Volt Bundle is about £70 a month, I am now a mere phone call away from joining Sky. Your move, Virgin.