Cancelled Contract with Virgin - O2 Charging me ruined my credit score
Hello everyone, I had a Virgin Media broadband contract which offered a free Sim Card. I cancelled that contract in July 2023, and the Sim Card was never used. I left the address the broadband contract was associated with. A few months later, O2 started trying to bill me, but were unable to do so (as the contract was closed). They instead raised debt against my name, which took my Credit Score from 999 to 260. I am unable to clear the debt with O2, as I don't have an O2 account or phone number so I can't pass security. Please can anyone help me.