No word on my Volt o2 Migration.
Good afternoon, I upgraded my package on Monday 11th August to Volt 1, I have signed both the VM and o2 digital contracts during the upgrade process. Provided a PAC Code to transfer my number from my pervious provider and expected to receive a new sim card from o2 relatively quickly. My broadband upgrade has been done as part of the change, and my mobile plan shows as "Not included" as per the attached screenshot. I have had no updates or notification from VM or o2 since the contract email on the 11th August, and have since been billed again by the previous sim provider, therefore I'm looking an update, or at least clarification on this progress. I am also aware that the PAC code I supplied has an expiry date. Many thanks.Solved26Views0likes1CommentSuper Hub 3 "Update in Progress" and slow/unreliable WiFi
Hi, For the last couple of days I've been experiencing issues with my WiFi but can't trace the source of the problem. I have a laptop connected via an ethernet cable and the Internet is working fine through the wired connection, but when using any mobile device the connection seems okay for the first 30-40 seconds before becoming extremely slow. Google searches keep hanging and images often fail to load, and some apps give frequent 'poor connection/no connection/server time out' messages. I've tried restarting my Virgin super hub 3 several times but this hasn't helped. When logging into the hub's status page the Upstream, Downstream, Configuration and Network Log tabs are all empty, and the modem status page has 'update in progress' displayed. No faults have been reported on the Virgin Media status page. Please help.Solved715Views0likes1Comment