I’ve had it with virgin
This is the worse experience I’ve ever had with broadband and regret renewing my contract with virgin. For the past month there has been no/intermittent internet. All trouble shooting has been tried and virgin site advises it’s an issue in the area. There have been dates since the beginning of the month advising when it will be fixed but it never gets fixed. I’ve made 3 complaints now and almost everyday for the past 10 days I’ve been speaking to virgin where they advise the issue will be fixed. I work from home and have to use my phone hot spot in order to work. I’ve registered loss of service twice but the option is no longer there. I think what annoys me the most is the lies that it will be fixed when it won’t and hasn’t been fixed. What exactly am I paying for. I’m so grateful that when I upgraded my phone with three network that I picked unlimited internet as I would not be able to work now if I hadn’t.