WiFi down after upgrading
Hi lads, I recently upgraded and recontracted from 500mb to 1Gig. I was told I would be sent a new modem but there would no disruption to my service. I've been without wifi all day and have yet to receive the new modem. I rang customer service today and was told my wifi should be working that I should try and hold the reset button on the back of the modem and the call was ended. As it's now out of business hours and I still have no connection, does anyone have any suggestions on how to resolve this? Cheers