Returning Virgin Media Hub
Hi, I returned my old hub and cable (VM kit) to Virgin Media on 15/01/25 via my local Yodel shop. However, I’m still receiving emails and texts asking me to return it or I will be charged £40. I have the tracking number for the return, but I don’t have the delivery postcode required to track the package. Could you please assist me in resolving this issue? Thank you for your help.