Fibre install before engineer visit
Hi all, I am new to Virgin Media and only setup my account last Sunday. I have arranged an engineer visit for this Saturday and wanted to confirm that this will involve the fitting or install of the fibre to my property. I know there is currently no fibre cable to the property so want to make sure that the engineer is aware and can bring any required equipment to get me up and running and ultimately a paying happy customer. if someone could advise on the above that would be great as I’m struggling to explain this via the phone and would like this process to go as smooth as possible. Thanks