Virgin Media didn’t turn up to install TV and WiFi
An Engineer was booked in to install Virgin Media/Wifi today between 1pm - 6pm but didn’t show up. I waited in all day, they then sent a broken answer phone message at 7:10pm saying it’s was due to the bad weather (fair enough) but will now not come until the 18th December which is 25 days time, leaving me with not internet or TV from Monday as I’ve cancelled Sky after 20 years. I think it’s an absolute disgrace to have to wait 25 days as it’s something that isn’t my fault and for a company of Virgin Media’s stature isn’t good enough. They’re very quick to sign you up and promise you the world, to say I’m angry and disappointed is an understatement 😡 any advice to sort this out would be much appreciated.