Connection
Just a strange experience, on 12 September I needed to move my router and 360 box slightly so I thought I would tackle the cable spaghetti at the same time so I turned off the router and tv box and got to work. 30 mins later everything was done and I switched everything back on. Shortly after I received a text saying my broadband maybe slow or disconnecting and i should have an email explaining what steps to take. Everything was working fine. Over the next couple of days I got emails saying the same thing and to reset my router. I did that and then I got an email saying the connection was unreliable and to book a free engineer appointment. Everything appeared fine but I thought why not? I booked one for Tuesday 23rd and got a confirmation text. On Friday 19th lunchtime I received an email saying how was your engineer visit. I checked my appointment and appointment for 23rd was not showing on my account. I am not having any issues with my connection so perhaps the system has rectified and cancelled the appointment and just forgot to notify me. Anyway I am in all morning on Tuesday anyway so I will see if I still get the visit I originally booked.