Charged for not returning router
Hi Has anyone been charged for not returning their router even though I was told I could take it to a recycling centre? I have now been charged £80 after closing my account down I made 2 complaints but I m getting nowhere. They are saying I need to return 2 hub3 even though I ever only had one and I was told I could take it to the recycling centre when I got my hub4. Does anyone know what I can do about this? It’s like they ask u to get rid of it and then when u leave they are gonna charged you whatever they want .