Hub3: The route(r) of all my problems
My old, perfectly working (but overheating, allegedly) Hub3 was recently replaced with another one of the same. (received August 2nd). Since then however, I have been unable to connect any of my Google Home smart devices. Two clock displays and an outdoor cam. Of the 14 days which have elapsed, I have literally been dealing with Google Support by email on at least 10 of those days. But we're getting nowhere fast. So much so, they are now at the point of offering me a credit for the online Google Store for the inconvenience. But I digress... All of my Google smart devices were working absolutely fine and have been for years. Until now. So, my question is: Are there any changes need to be made to the default settings of my Hub3 router? I do not recall making any specific changes in the past. But I find it extremely odd and frustrating that all was well until I received this new replacement Hub3. Seems to me to be where the problem(s) lie. I tried contacting VM Support initially by chat before coming on here, but I was immediately given a phone number for the Gadget Support Team which I believe is a pay service and I have no intention of doing that. I simply want to know if there's anything obvious I need to change in the Hub3 config. Please help!? You are my last hope before I am forced to ditch all Goggle Home smart devices and replace them with alternatives. (and hope that I do not face similar issues with those). Thanks in advance.Poor internet connection when camera connected to network
Hi all, I am using a Hub 5 in modem mode. The modem is connected to a Unifi dream router, this in turn is connected to a switch and a camera is connected to that powered by poe. Now the problem is, I've noticed over the past couple of weeks that the camera although permanently online switches between a Excellent and Poor connection experience. I've tried the following things with no joy: plugging the camera directly into the router I've replaced cables I've removed custom firewall rules I've tried hard resetting the camera I've rebooted the router Given the camera fixed IP address The unifi network health during this time looks fine, nothing untoward. I then turned my focus on the modem and have been examining the Network logs. I've noticed these critical entries over the past few days. Do these mean anything to anyone? Any help would be greatly appreciated. 16 consecutive T3 timeouts while trying to range on upstream channel 8;CM-MAC=9c:24:72:4c:4f:83;CMTS-MAC=00:01:5c:83:84:51;CM-QOS=1.1;CM-VER=3.1; Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=9c:24:72:4c:4f:83;CMTS-MAC=00:01:5c:83:84:51;CM-QOS=1.1;CM-VER=3.1; SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=9c:24:72:4c:4f:83;CMTS-MAC=00:01:5c:83:84:51;CM-QOS=1.1;CM-VER=3.1; Ben
