MeMongo
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Re: Why I'm strongly considering leaving
My advice is leave. I've been with Virgin Media since the Cable Corporation / Blueyonder days (25 years ish) and the service has gone to the dogs. The final straw for me was when I was calling to discuss possibly leaving, due to the price hike, and they dropped my call. It's not the first time. Your tale of going round the houses to talk to someone is a very familiar one to me and I'm frankly sick of it. BT broadband is being installed tomorrow - faster speeds, more TV, less money. Despite me having 350Mb Broadband with VM, it only ever delivered 150Mb max. BT have UK based people that you can actually talk to and they can resolve things. Offshoring support was the worst thing VM ever did. I'm ecstatic to be leaving. I always felt like VM had a monopoly on fast broadband, but thankfully there is an alternative for me now.6.3KViews10likes6Comments