Hi AllHave a problem where Virgin have cut off and cancelled my elderly parent's land line which they have a pendent alarm on have put a complaint in but can up to 28 days.Cancelled line and still charged full amount have had to arrange a new package...
HiVirgin have swopped their sim card to O2 just done that can't receive texts, can send and send and receive calls.Reset networks settings, turned phone on and off, took sim back out and put back.Can anybody help
Hi forgot to add could not do the emergency line for some reason because the hub had to come off back of TV some problem with initial installation that was never corrected. . I believe they had to tap into next doors line. As usual paying a premium p...
HiTo be honest I think raising somebody's package when 18 months is up (Hope they make it till then) who is 88 year old because you disconnected them and took the landline off the package just so you can make extra money is disgraceful.As for Joe cor...
Basically it was the analogue to digital transfer just cut them off and took land line off package Had four days on and off with Joe corporate man lets say had to take a new package out and would not forgo the extra cost after 18 months.Fitted a hub ...
Hi Hope Father and you are well.Basically it was the analogue to digital transfer just cut them off and took land line off package Had four days on and off with Joe corporate man lets say had to take a new package out and would not forgo the extra co...