Richardcopeland
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Baffling requirement to set up non Virgin media email account
I am trying to set up an app password for my NTLworld accounts - and it keeps telling me to set up a new non VM email address - when I finally get the verification email - and click on the link it simply takes me to a login page - but what am I lodging in as? the new email ? the old email and what password? no clues are offered but every conceivable configuration is met with the response " you have not verified your new email address. log back in with the original email and password and try to set up App password and we go thought the same Schengen's again and again and again. I get that VM are no longer into providing email but they can do a lot better functionally with this than they are doing at the moment! Rich401Views0likes1CommentChange Password of a secondary email from the primary account
Hi wonder if anyone else has had this experience - I have a primary account and secondary account and several other email accounts set up under the primary account holder for the family. the problem ii am having is that if I log into my primary account and select - account settings - account details, I cannot find "manage other Virgin media accounts" only access to the primary account. if I log into my secondary email Account settings - account details - I can find manage other Virginmedia accounts. however although I can see the accounts it reports that I am not on the primary account so I can only delete them and not reset the password which is what I am trying to do.411Views0likes2Comments