Cheers lee,sorry if I came across as having a go. defiantly not the intent. its come to something when the best help available from Virgin comes from other customers - speaks volumes of how little they actually care about their customers. I have logg...

Hi Hi Lee,The passwords are not now sync. Tthe other devices were still logged in and receiving email under the old login words.are you saying that you have to completely log out each email address from all devices in order to put the password into a...

Hi So I reset one of the passwords and clicked "Done" and I just get the error..... "login error Please check your email and password and try again" - I've had this email address working on the phone so I know that the basics like email address and s...

Hi Graham I have the same problem - i use ntlworld and Virgin email addresses on several devices. i have followed the process, generated an app password which is in the format word-word-word-word.  But when I enter it onto a second device it does not...