ContributionsMost RecentMost LikesSolutionsRe: Virgin.net account to be deleted out of the blue with no option I have the same problem "As you no longer have Virgin Media services, your Virgin Media email address will become inactive. We’ll close your Virgin Media email account in 30 days, which means you won’t be able to access your inbox after that and contents of your account will be removed and permanently deleted. I have broadband etc with Virgin Media so why do they say I no longer have Virgin Media services. Can I transfer to another email or something? I do have another account with Gmail. Re: Loss of Email - F010762348 I'm having the same trouble since the 'essential works' update of 29/06/23...although i can still log in to webmail, Thunderbird comes up with the following message: "connection to server imap.virginmedia.com timed out" there is no error code. Any ideas please? Thank you.