The connect app doesn't work on either of our phones. I can get it to work on my tablet, but it still doesn't say I have a problem upstairs. And yet my pc in the office,my fire stick in the bedroom and both of our phones in the bedroom are always cut...

Would love to have help too. Last time they manually added us one via private chat in the forum's here. But now I'm being told to use the all which doesn't work for me. 

hi John, unfortunately the app doesnt work on my phone. Last time when the contract was looked after by my wife they manually added a pod through a private chat on here. It was sent back with the old equipment. Our bedroom gets terrible intermittent ...