ContributionsMost RecentMost LikesSolutionsRe: Weak wifi for months! I upgraded my package to get the fastest network - but speed is as bad as before 😞 They are there to make promises and take extra money - but do not deliver!!! Re: Weak wifi for months! I spoke to Virgin who said there is a note next to the engineer's visit that work has been completed - he has no record of what day anyone came to fix it - nor have i seen anyone on my property (the wire is located on my side entrance, not the street). To me, that means the engineer finished his job, not the next person who was supposed to come in January!!! Who can i speak to, to find out if that wire was fixed - surely there would be a record? Weak wifi for months! Virgin has agreed and an engineer has said a wire needs fixing - still waiting!!!!!!! How do I get Virgin to sort this out ASAP! and to get compensation for the months of very weak Wifi, that i have had to go to a friend to use their Wifi on occasion.