ContributionsMost RecentMost LikesSolutionsRe: Moving router Hi Carl thanks for your reply. I have done all those things through the link you sent over the years. that conclusion I have come to is that the home set up is wrong for our needs now so I would like an engineer to come to change the router from upstairs to down stairs. Do I just call 150? Re: Moving router Hello, been thinking about doing this for years to move the router, how do I ask Virgin to do this please? many thanks