Nfinity
On our wavelength
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Re: Experiencing high ping spikes
Adding back into this thread with an update. I received a visit from an engineer who, while replacing the Hub 4 with a Hub 5 (which, surprise surprise, hasn't done anything), informed me that "they can't do anything about latency". Which is pure drivel, honestly. Its very clearly oversubscription on the ISP, and my internet is unusable for gaming at the moment. Is there any way to escalate this issue? I've also added in a new broadband monitor for the router, showing the exact same latency spikes through the day. https://www.thinkbroadband.com/broadband/monitoring/quality/share/d4732c870cf0b8f2e48b9c1d0cd33f3fb0d2fe82998Views0likes2CommentsRe: Experiencing high ping spikes
Hi Megan, I was told to contact again if the issue wasn't resolved by an engineer visit. While the engineer did come and tighten all our cable connections, the high ping spikes remain. The issues are still extremely prevalent and sometimes more so than before.1.6KViews1like9CommentsRe: Experiencing high ping spikes
Could you explain at all how I would check for overutilisation? For reference, only two people are using the internet at once in my household. I'm one of them, generally using it for online gaming and/or streaming video content, and my parents are another, sometimes watching video content on television. I would have thought that 1Gbps package would stop this from being an issue.3KViews0likes0Comments