Rosemarie1231
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Someone else logged into my netflix app
Hello, I was charged premium Netflix to my bill, so checked the app on my tivo box & an unrecognised account is set to use the app. I have tried logging out of the app multiple times but it logs back in everytime. I have called virgin who says I need to speak to Netflix....called netflix who say I need to speak to Virgin. Has anyone else had this issue or fixed? The account is registered as email [MOD EDIT: Person info removed] I have googled this email address & it comes up with an Algerian netflix selling site. Neither Virgin or Netflix seem to want to help with removing this account from my box so I am stuck with someone else watching netflix through my tivo box using my internet... Many Thanks in advance5.3KViews2likes22Comments