ContributionsMost RecentMost LikesSolutionsRe: Renewal Offer I am very confused about the renewal and the two different prices I am offered. I am 71 and I get very anxious and panic on phone calls. Is it possible to chat about renewal and my options on a private message on here as I cannot face ringing a call centre, and I find typed chat much easier. Renewal Offer I am out of contract currently paying £120+ - went onto website and offered renewal at £103.08 for 18months. Accepted the terms and pressed Place Order but nothing happens. I've got the email with the Contract Summary sheet but nothing seems to go through after that. Solved