We are wanting to move the location of the router to the opposite end of the room due to the tv location changing. How do I go about this and what sort of cost am I looking at please?

How can I speak to a manager? Called the customer service line over 20 times over the last few weeks to resolve several issues. Was promised a package over the phone at £29.99 to resolve my connection rather than cancelling and I am being charged dou...