BARBORA
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Joined 3 years ago
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After 2 years, looks like the problem is BACK! It is beyond frustrating as our livelihoods literally depend on the internet (service which is not cheap!). I need this investigated ASAP. Last time this issue dragged on for over 6 months. What started as internet dropping here and there ended with days completely without internet. Engineers were instructed to check on the issue at the property, but were prevented from taking it any further and suddenly stopped communicating. We never found out what the issue was and were offered no compensation. We were treated absolutely appallingly and kept in the dark last time for MONTHS. We can not afford that this time round. We did all the recommended checks, it is not an issue our end. The computers are connected via a high-quality Ethernet cable and all are experiencing the same issue. Please look into this ASAP and let me know the next steps. Barbora
