I have now also received an activation email. Also, when I log in to My Virgin Media, under "Entertainment Services" the "Pending" has disappeared...This has taken over a month to sort out and, like many others, a lot of emailing, calling and waitin...
I have now also received the activation email - just over a month from upgrading to the Ultimate Volt package. Thanks to @Lee_R who has been helping out via DM and who led on getting this sorted for me.
While I'm still none the wiser why my accoun...
Yeah - in the latest of my WhatsApp chats, VM told me to log in to the app via the set top box, register an account and then select to option to pay via VM. This would have to be using the email that is associated with my VM account as otherwise it ...
