ContributionsMost RecentMost LikesSolutionsRe: Unable to manage my Stream Box Hi .@BlueLou thanks for your help. The fault has now been rectified and I can now add new services. Re: Unable to manage my Stream Box Hi @BFL @John_GS any luck getting this issue resolved? Re: Unable to manage my Stream Box Hi, this is the exact issue which I have, with the same error messages. I have had this fault for over a month. Virgin Media have been unable to fix. No progress has been made despite many phone calls - to both customer services and technical support - and an engineer visit. I hope you are more successful in getting this resolved.