ContributionsMost RecentMost LikesSolutionsRe: Hub 5 - Is it true you cant use 2.5gb WAN port in Modem mode? Thanks everyone! 🙂 Re: Hub 5 - Is it true you cant use 2.5gb WAN port in Modem mode? Thanks Everyone👍! Re: Hub 5 - Is it true you cant use 2.5gb WAN port in Modem mode? So... This is where I got the information from.... Re: hub 5 modem mode on 16-05-2022 16:10 Hi @kannanni - thanks for getting in touch. I hope you're enjoying the Hub 5 and all of the benefits and features it has to offer! When in Modem Mode, only one port on your Hub 5 will work - this will be Port 1. Once you have connected this up to your equipment, you'll just need to give your Hub 5 a quick reboot and it will then be configured on our end. You'll then need to configure your equipment as per the manufacturer's guide. @shecal to get your Hub 5 into Modem Mode, you can follow the guide here: https://www.virginmedia.com/help/broadband/reboot-or-reset-hub and then selecting the "Putting the Hub into modem/router mode". Cheers, Reece - Forum Team Hub 5 - Is it true you cant use 2.5gb WAN port in Modem mode? Hi Everyone, So, I have 1Gb connection which is working and with that I got a new Hub 5. The WIFI was hopeless and kept dropping out. So, i will be (as many of you have/do) go over to a 3rd party wifi router, however i have now read that you can only connect via network port 1 which is 1gb only. Can this be right? Some wireless routers have a 2.5gb WAN so thought that would be great to maximise my speed. Why on earth does Virgin not allow the use of a 2.5gb port? Thanks in advance