wangcm
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Re: Loss of Email - F010762348
Received an email from virgin Media titled "We're planning essential works to your email service" in the evening last Thursday saying "we should have you back up and running again early tomorrow morning". But the service has not come back. Two days later on Sunday I tried to contact Virgin Media through online help, also used WhatsApp messaging talked to an agent. Later I was told "the issue has been escalated to our IT team......we'll make sure to have your email restored within the next 48 hours." So I waited for 48 hours. Nothing happened. I am still having this problem. I have been trying this WhatsApp route again all day today. So hard to get through. I had similar problem last year. Posted here and solved. So I am trying this here now.1.4KViews1like0CommentsRe: Loss of Email - F010762348
Received an email from virgin Media titled "We're planning essential works to your email service" in the evening last Thursday saying "we should have you back up and running again early tomorrow morning". But the service has not come back. Two days later on Sunday I tried to contact Virgin Media through online help, also used WhatsApp messaging talked to an agent. Later I was told "the issue has been escalated to our IT team......we'll make sure to have your email restored within the next 48 hours." So I waited for 48 hours. Nothing happened. I am still having this problem. I have been trying this WhatsApp route again all day today. So hard to get through. I had similar problem last year. Posted here and solved. So I am trying this here now.1.5KViews0likes0Comments