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since ‎23-08-2022

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We are experiencing an outage in our area - many people are saying the same. Can’t get an engineer until Tuesday though. Any ideas how this can be escalated?
I am unable to access my Virgin Media email.  Followed the prompts to change my password, however this has not worked.  Not able to receive or send anything.
My router is has had a solid red light for about a week. Called 150 and they said there is nothing to worry about. My broadband is fine but isn’t a red light concerning? I’ve read that it could be overheating, but this doesn’t seem to be the case. I’...
We're waiting for an external cable to be connected outside our house.  The new one has been run, but it's not patched into the distribution box.  We're currently connected to our neighbours box as a workaround.  Our phone cable has been chopped off ...