On our wavelength
since ‎03-08-2022

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Maybe the VM staff that patrol this forum will know the answer. I have raised three complaints - all related - and all required that communication was by phone. I have had repeated emails claiming to have resolved my complaint(s) - most of the emails...
I have a simple problem with email .. something wrong on the Virginmedia side. Can't be hard to sort I thought until I tried the support 'service'. Trying to get through to anyone other than the most annoying set of bots imaginable or to 'agents' who...
Kudos to me!