Probman
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Re: HUB 5 keeps dropping internet for a few seconds
I was having issues when VM installed the Hub 5. Exactly the same issue - random drop outs. The engineer that fitted it said that a previous customer was having these issues when they connected another device through ethernet cable. "That means it was the customer's device causing the error, not the Hub" - he tested the connection to the V6 TV box, but didn't connect any other cables & he left. As soon as I connected the cables, the random drop-outs started. I went through testing using other cabled devices & other cables. The only common factor is the Hub. I've switched the VM Hub 5 into Router mode, bought a WiFi mesh system - all works now. Oh yeah, I mentioned this issue to the VM tech support - the agent said that he'd never heard of this issue....168Views0likes0Comments