ContributionsMost RecentMost LikesSolutionsRe: Need a phone adapter Hi Akua_A, No need for an engineer callout. I just need the adapter, the rest is all set up correctly. How do I get an adapter? Thanks Neil Need a phone adapter Hi, I need a phone adapter, how do I get hold of one? When the VOIP switchover happened my Hub was upstairs and we needed the phone downstairs. A technician visited and gave me 2 RJ45 to RJ11 cables so that the phone could connect through the home network to the Hub. They took away the adapter that was sent in the post. I've just moved the Hub downstairs and want to connect my phone directly to the Hub. Can Virgin provide a new cable, to go from the phone to the Hub? Or an adapter to go from RJ45 to the Hub? Thanks Neil Solved